• When the card arrives at your home address, there will be a sticker on the front of the card with instructions on how to register online. You will go to americanexpress.com/confirmcard and follow the prompts.  Text MEMBER to 86509 to download the American Express App on your phone.  If you have trouble with either of these tasks, please call 800-528-2122 so that an Amex Rep can assist you. 

 

  • You will be able to manage your card online or through the App, access your monthly statement balance, and make your monthly payments.  If you plan to make payments online, you have until the close of the cycle – typically the 28th of each month – to do so.  Please be informed that the opening of the account will require a hard pull on your credit. However, the card will not show up on your credit report unless you are delinquent on your payments. 

 

  • You will use Certify to submit your monthly expense reports. Please add/link your card to your Certify profile/account. Doing so will allow a daily pull of purchases, which simplifies the process for submitting expense reports. 

 

  • Please visit your Certify profile after the first transactions are made to ensure the credit card link was successful. The transactions should appear in your Certify Wallet. If transactions do not appear in your wallet within 2-3 days any purchase, please notify the Accounting Department.

 

  • Core One will reimburse you for the approved expenses, and you will be responsible for paying American Express directly. To ensure you receive the reimbursement prior to paying your bill, please submit your monthly expense report by the 5th business day of the following month. 

 

  • The purpose of this card is for company-related travel and miscellaneous company expenses. If your role changes and you begin making large purchases on behalf of the company, please let the Accounting Department know.